Description
**Full job description**
* Provide initial reception services to patients, family members, and visitors of the institution.
* Register and update patient data in the hospital system.
* Open patient service files and refer them to the respective departments.
* Verify personal identification documents, medical referral forms, authorizations, and health insurance plans.
* Guide patients and their families regarding institutional service workflows.
* Handle incoming telephone calls and route them to the appropriate departments.
* Organize the service queue according to institutional protocols.
* Provide general information about operating hours, departments, and hospital services.
* Assist in controlling patient and visitor entry and movement within the facility.
* Schedule appointments, examinations, or procedures.
* Maintain organization at the reception area and ensure smooth service flow.
* Accurately record information in the hospital system, as well as operate hospital information systems. (GERCON, GERPAC, TASY)
* Report incidents or specific requests to the responsible departments.
* Ensure humanized and welcoming service for all users.
* Safeguard the confidentiality of patient information.
* Assist in organizing departmental documents and administrative routines.
* Adhere to institutional regulations and service protocols.
* Manage medical schedules, appointments, and other procedures.
* Perform hybrid, informative, and circulation-related services.
* Operate hospital information systems
Flexible working hours required;
Profile: Empathy, Teamwork, Compassionate care, Strong communication skills.
Employment type: Permanent CLT contract
*Interested candidates should send resumes to: curriculos@halvorada.com.br*
Employment type: Full-time, 8:00 AM to 6:00 PM, Monday through Friday, Permanent CLT contract
Salary: R$1\.830,00 per month
Benefits:
* Free parking
* Transportation allowance
Work location: On-site
Salary: R$1\.830,00 \- R$1\.830,23 per month
Benefits:
* Free parking
* Transportation allowance
Work location: On-site