Description
Job Summary:
The professional will manage work schedules, shifts, inventory, and losses; coordinate operational processes; ensure store and furniture maintenance; and monitor daily operations to guarantee high-quality customer service.
Key Highlights:
1. Leadership in team and store operational process management.
2. Responsibility for store maintenance and inventory control.
3. Coordination of customer service, sales, and achievement of targets.
In the absence of the store manager, the professional must:
Manage work schedules, shifts, rosters, rotations, breaks, etc.; influence team development, skills, growth, alignment, disciplinary actions, and any performance-related processes; prepare purchase orders, control inventory levels and stock, manage losses, analyze daily balance sheets, verify receipts and shipments, handle transfers, perform product registrations, assess product mix, manage product turnover and expiration date control for received goods; assume responsibility for store and structural maintenance, including all liabilities, furniture, equipment, and preventive/corrective maintenance—always contacting the responsible department or immediate supervisor for validation; coordinate and guide all processes including store opening, cleaning, receiving, stocking, turnover (PVPS), customer service, order preparation, target achievement, campaign execution, sales and service coordination, cash reconciliation, administrative and timekeeping tasks control, system data entry, order processing, customer/supplier merchandise exchanges/returns, sales cancellations, transfers, bank deposits, verifications, application of disciplinary sanctions, responding to company email and/or app and/or phone communications, store closing, and any other operational quality processes within the unit; operate the POS system and fulfill administrative routine duties in the absence of respective staff. On a daily basis, monitor the entire store operation and staff to maintain excellent customer service and sales success.
Base Salary: R$1\.712 \+ 20%
Schedule: 6x1
Benefits
✅ Transportation allowance
✅ Dental plan (no cost)
✅ Pluxee card – Food bonus of R$ 120.00/month
✅ Discounts at pharmacies and partner establishments
✅ Free online consultations with doctors and psychologists (telemedicine)
✅ Access to Wellhub (formerly Gympass)
✅ Exclusive discounts across all network stores
✅ Incentive rewards based on store target achievement
Minimum Education: High School Diploma (Secondary Education)
* Dental Plan
* Discounts at all Pés e Patas stores
* Discounts at partner pharmacies
* Meal allowance
* Wellhub
* Transportation allowance