We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, providing solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishing houses Ática, Saraiva, and Scipione, reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to provide educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here! **Responsibilities and duties** * Provide customer support via service tickets. * Perform administrative tasks related to document analysis. * Apply computer skills to carry out daily tasks. * Demonstrate typing proficiency to expedite internal processes. * Collaborate effectively within a team to achieve company objectives. * Be proactive and seek solutions to emerging problems. * Maintain clear and concise communication when interacting with customers and colleagues. **Requirements and qualifications** * High school diploma or currently enrolled. * Courses in computer literacy, customer service, and basic mathematics. * Typing proficiency. **Additional information** **What can you expect from us?** * Profit-sharing program: celebrating results is part of Cogna’s culture. * Meal or food allowance: provided via a flexible benefits card. * Health insurance: a comprehensive health plan including dependents, with co-payment. * Dental insurance: available to help maintain your smile. **But wait—there’s more!** * Undergraduate and graduate scholarships: offered through our educational institutions for you and your dependents (spouse and children). * Birthday day off: choose one day to relax and celebrate. * SESC membership: access numerous opportunities to improve quality of life. * Univers pharmacy partnership: discounts on a wide range of medications. * Corporate university: various learning paths and free courses to support your continuous growth with us. * Wellhub (Gympass): stay active in your daily life. * Ninho Program: a dedicated program supporting our families expecting a new baby. * Valoriza – Internal Recruitment Program: accelerate your career through internal opportunities. * Hybrid role: 3 days per week onsite. Here, we believe in respect, diversity, and inclusion across all dimensions. All qualified candidates will be considered without regard to race, gender, gender identity or expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to continuously advance and generate employability for diverse talents. Join us and enrich our team! We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, providing solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishing houses Ática, Saraiva, and Scipione, reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to provide educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here!
João Silva
Indeed · HR
João Silva
Indeed · HR
