We are seeking a professional to provide customer service, ensuring a welcoming, efficient, and high-quality experience aligned with the restaurant/hotel’s standards. **Key responsibilities:** * Greet and serve customers courteously and efficiently; * Present the menu, clarify questions, and recommend dishes and beverages; * Accurately take and deliver orders; * Set up, maintain, and clear tables, utensils, and the dining area before, during, and after service; * Keep the environment clean and organized; * Support the kitchen and bar teams as needed; * Adhere to company hygiene, safety, and service standards. **Requirements:** * Completed elementary or high school education; * Prior experience in this role (preferred); * Strong communication skills and professional demeanor; * Agility, attention to detail, and ability to work well in a team; * Flexibility to work various shifts, including weekends and holidays. **Preferred qualifications:** * Experience in hospitality or event services; * Basic knowledge of wines and beverages; * Training or courses in customer service or food and beverage (F&B). **We offer:** * Market-competitive salary; * Benefits according to company policy; * Organized and collaborative work environment; * Opportunities for professional growth. Employment type: Full-time CLT contract Salary: R$2,500.00 – R$3,200.00 per month Benefits: * Health insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance