Description
Job Summary:
Customer service and courtesy, order taking, bill closing, and general support to restaurant operations while maintaining organization and safety standards.
Key Highlights:
1. Friendly and efficient customer service
2. Team support and dining room organization
3. Ensuring a positive customer journey
**Responsibilities:**
* Greet and serve customers courteously and efficiently, ensuring a high-quality experience in line with the restaurant's established standards.
* Receive and attend to customers courteously, accurately recording orders.
* Support the team with daily dining room requirements.
* Report any issues or specific customer requests to the direct supervisor.
* Comply with the restaurant's food safety and service standards.
* Maintain personal appearance, keeping the uniform clean and properly worn as per restaurant standards.
* Ensure a positive customer journey throughout their time at the restaurant.
* Close bills and collect payments from customers for their tables.
* Assist with cleaning, hygiene, and organization of restaurant areas.
* Complete assigned checklists to ensure standardization and activity control.
* Perform inventory counts as required by the restaurant.
**Mandatory Requirements:**
* Experience as a waiter in bars and restaurants
* Friendliness, attention to detail, agility, and willingness to learn.
**Preferred Qualifications:**
* Knowledge of customer service, wine service, or Italian cuisine;
* Proactivity and ability to thrive in a dynamic environment.
**Important Details**
* Salary: R$1750,68 \+ Average commission of R$1500,00
* Working Hours: 3:30 PM to 11:20 PM, including break
* Schedule: 6 days on, 1 day off
* Transportation allowance and lunch at the restaurant
* Life insurance, benefits plan (health, dental, leisure, etc.), discounts at affiliated venues for up to one companion.
Job Type: Full-time, CLT Permanent Contract
Compensation: R$1\.750,68 \- R$3\.250,68 per month
Benefits:
* Transportation allowance
Selection Question(s):
* What is your full name?
Work Location: On-site