Waiter

Description

Job Summary: A consultative service professional focused on sales, dining room organization, and leadership, ensuring excellence in the customer experience. Key Highlights: 1. Consultative service and complete mastery of the menu 2. Focus on sales and increasing the average ticket value 3. Leadership and team support for high performance Experience and Sales Deliver consultative service with full mastery of the menu, ingredients, wine pairings, and house specialties. Focus on sales: offer add-ons, implement strategic suggestions, and increase the average ticket value. Oversee the entire customer journey—from reception to checkout—with attention to detail. Resolve questions, special requests, or modifications with empathy, autonomy, and a focus on satisfaction. Dining Room Pace and Operations Keep the dining room consistently organized, clean, well-stocked, and fully functional throughout the shift. Supervise and organize the workstation and dining room supplies (glasses, beverages, ice, cutlery, etc.). Support inventory control by signaling purchasing needs and restocking requirements. Collaborate closely with the kitchen to ensure accurate orders and error-free deliveries. Leadership and Initiative Participate in store opening and closing procedures, ensuring everything is ready for excellent operations. Serve as a role model for discipline, organization, and high-standard service. Support Cumins and other service staff by guiding the team toward high-performance operations. Suggest improvements and remain attentive to opportunities for enhancing the customer experience. Compensation: R$2\.070,51 per month Benefits: * Transportation allowance Work location: On-site