Store Assistant Manager

Description

**JOB OPENING: ASSISTANT MANAGER — BEAUTY SALON** We are seeking a professional to assume the assistant management role at our beauty salon. If you have leadership qualities, enjoy working with people, possess strong sales skills, and wish to grow alongside us, this opportunity is for you. **Leadership and Team Management:** * Lead the daily operations of the team (hairdressers, manicurists, aestheticians, and receptionists) * Assign tasks and organize work schedules * Monitor productivity and provide individual feedback * Train and develop the team * Impartially mediate internal conflicts * Act as interim manager during absences, vacations, and days off **Customer Service and Relationship Management:** * Welcome customers and handle sensitive situations * Resolve complaints and ensure customer satisfaction * Maintain service quality standards * Monitor customer satisfaction surveys and post\-purchase follow\-up * Communicate clearly and professionally with both customers and staff **Sales Strategies:** * Set and monitor service and product sales targets * Train staff on sales techniques and upselling * Develop promotional campaigns (holiday events, bundled services, packages) * Track average transaction value and customer return rates * Encourage sales of in\-store retail products **Salon Operations and Daily Routine:** * Supervise salon opening and closing procedures * Verify cash register and payment flow * Manage inventory of products (internal use and resale) * Optimize appointment scheduling and staff utilization * Ensure cleanliness, organization, and visual standards of the premises **Administrative Management:** * Support hiring, termination, and attendance tracking processes * Monitor commissions and staff payroll closure * Track key performance indicators (revenue, late payments, no\-shows) * Report results to management * Support supplier relationship management **Culture and Workplace Climate:** * Serve as a role model for conduct, ethics, and professionalism * Maintain impartiality when interacting with staff * Promote a healthy and collaborative environment * Reinforce brand values and excellence standards **Ideal Candidate Profile:** * Leadership profile — firm yet empathetic * Excellent communication skills with customers and team members * Impartiality and maturity to mediate challenging situations * Results\-oriented, with focus on sales and high\-standard service delivery * Organized, proactive, and responsible * Passion for beauty and interpersonal engagement * Prior experience in beauty salons, clinics, or beauty retail is preferred On\-site position in Curitiba Send your resume to: **(41\) 99642\-6192** Join us in leadership! Compensation: starting from R$3\.000,00 per month Benefits: * Free parking * Meal allowance * Transportation allowance Education: * Completed high school (Mandatory) Experience: * Beauty salons (Preferred) Work location: On\-site