Coordinate the scheduling team, providing guidance, supervision, and professional development. Organize, monitor, and optimize schedules for physicians, dentists, and other healthcare professionals. Ensure accurate appointment booking, rescheduling, confirmation, and same-day scheduling for consultations, exams, and procedures. Monitor and reduce rates of no-shows, late arrivals, and cancellations. Develop and maintain service protocols, call scripts, and workflow procedures for the scheduling center. Monitor performance indicators (attendance rate, schedule occupancy, productivity). Resolve scheduling conflicts and address patient requests. Ensure timely updates to patient records and information in the system. Support administrative management by aligning scheduling with billing and clinical operations. Collaborate closely with clinic coordination, front desk staff, and clinical teams. Compensation: R$1\.600,00 \- R$2\.000,00 per month Benefits: * Transportation allowance Selection question(s): * Do you use only one mode of transportation (round trip) to commute to the company's location? Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
