Receptionist - Coleguium

Description

Job Summary: The Coleguium is seeking a proactive and dynamic professional to provide reception and academic-administrative support, contributing to our mission of transforming lives through education. Key Highlights: 1. Being part of a team that believes in the power of schools as agents of change 2. Working in a dynamic school environment focused on academic excellence 3. Contributing to the transformation of lives through education **We are Coleguium — a network of 20 schools sharing a common purpose: transforming lives through education.** We are looking for people who share this ideal and wish to join a team that believes in the power of schools as agents of change. We seek collaborators who are proactive, passionate, enjoy teamwork, and feel motivated by the dynamism of the school environment. We have achievements that fill us with pride — especially ENEM 2024 results (according to INEP microdata): **We are the #1 school in Minas Gerais and in Belo Horizonte, and rank among the top 10 schools in Brazil — holding the 7th position nationally!** These results stem from serious, consistent work committed to every stage of students’ academic journey. What sets us apart? We do not select students for admission. We do not restrict the year of enrollment. We believe in each student’s potential — supporting them consistently, listening attentively, and delivering excellence throughout their entire academic journey. **Our performance is living proof that our pedagogical approach works, is solid, and truly transformative.** **If you believe in the power of education and want to be part of this story, join us!** **Responsibilities and Duties** * **Reception and Welcoming:** Receive and guide visitors in person and via communication channels (telephone, e\-mail, WhatsApp/Blip), ensuring courteous, empathetic conduct aligned with the school’s values. * **Information, Recordkeeping, and Security:** Know and convey unit-related information; register entries and exits of individuals; follow access protocols; schedule appointments. * **School Documentation:** Organize, request, file, and manage student documents; issue declarations; open service tickets; support the library. * **Academic\-Administrative Processes:** Support transfers, contract terminations, service cancellations, billing, and payments — following established workflows, deadlines, and formal rules. * **Enrollment and Recruitment Cycle:** Actively participate in the enrollment cycle: reception, negotiation per established rules, registration in Sismat, enrollment blitzes, and prevention of duplications. * **Professional Conduct and Internal Collaboration:** Act ethically, communicate effectively, maintain workspace organization, complete required trainings, support core departments, and assist in school events. **Requirements and Qualifications** * Education: **Completed High School** * Prior experience in customer service is desirable * Proficiency in Excel is desirable * Teamwork skills * Dynamism * Organizational skills **Additional Information** **Mais Pampulha Unit** Coleguium Educational Network **Work Schedule** 44 hours per week (Monday to Friday \+ instructional Saturdays) **Salary** R$1\.686,49 **Benefits** Transportation Voucher; Basic Food Basket Allowance (R$140 starting from the first month worked); 100% Coleguium Tuition Scholarship for school-age children (excluding bilingual program units); Discounted Unimed health and dental plans (co-payment system); 40% scholarship for courses or undergraduate studies offered by SAAEMG union; Participation in the Goals Panel Present across Minas Gerais and Pará, we are the school entrusted with the mission of delivering high-quality education grounded in respect and care — shaping conscious citizens prepared to transform their own lives and the world. To achieve our goal, we rely on a team deeply passionate about education’s transformative power and aware of what it means to be a school today — prioritizing students above all else. Here, you will find: **WELCOMING** We focus on the student, treat everyone with kindness, and understand that each family has a unique story — therefore, we individualize our approach, always with open arms. **AUTONOMY** Our network empowers students to drive their own growth within the school. We encourage students to earn their own merits. **STUDY** Coleguium upholds academic excellence at every stage of the student’s academic life. This also translates into fostering a love for learning and highlighting the importance of each student’s effort. **RESPECT** We prepare students to make responsible and thoughtful choices — considering the well-being of everyone around them — through reflection, critical thinking, and empathy. If you dream of working to transform lives and rewrite stories, your place is at Coleguium.