**JOB DESCRIPTION – HOTEL RECEPTIONIST (CLT – 12X36 SHIFT)** **Position:** Hotel Receptionist **Employment Type:** CLT **Shift Schedule:** 12x36 **Department:** Front Desk / Guest Services **Work Location:** Hotel **Job Summary:** The Hotel Receptionist is responsible for guest service, ensuring a courteous, organized, and efficient experience from guest arrival through departure. **Key Responsibilities:** * Provide in-person, telephone, and digital channel support; * Perform **check-in and check-out** procedures; * Manage reservations, modifications, and cancellations in the system; * Provide information regarding hotel services, rates, operating hours, and general guidance; * Process payments and perform cash register closing when required; * Resolve inquiries, complaints, and incidents courteously and promptly; * Maintain up-to-date records and logs in the hotel’s system; * Support front desk organization and uphold high standards of guest service; * Comply with internal regulations, operational procedures, and company policies. Compensation: R$1.651,00 – R$1.652,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
