Description
We are looking for an extremely organized, proactive person capable of making operations happen.
Your mission will be to ensure that all requests have a responsible person, deadline, and tracking, keeping clients and the team aligned throughout the entire project.
**Key Responsibilities**
* Organize client project schedules, deliverables, requests, and deadlines;
* Distribute and log tasks in Asana;
* Monitor overdue, blocked, or unassigned tasks daily;
* Follow up with analysts, clients, and other departments;
* Centralize project briefings, access credentials, materials, and information;
* Ensure everyone has the necessary access permissions;
* Conduct internal alignment meetings;
* Review deliverables before sending them to the client;
* Monitor onboarding, campaign start forecasts, and potential delays;
* Formalize changes to deadlines or scope;
* Keep the client updated on progress and next steps;
* Identify risks, bottlenecks, rework, and clients requiring attention;
**Requirements**
* Experience in project management, operations, or customer support;
* Proficiency in task management tools, preferably Asana;
* Excellent organizational skills and ability to prioritize;
* Clear and concise communication;
* Ability to manage multiple clients and projects simultaneously;
* Ease in leading meetings and conducting follow-ups;
* Familiarity with Google Drive, Spreadsheets, and Presentations;
* Proactive, responsible, and solution-oriented profile.
**Preferred Qualifications**
* Prior experience at a marketing agency;
* Knowledge of paid media, creatives, landing pages, CRM, and tracking;
* Experience with client onboarding;
* Knowledge of process development and operational KPIs;
* Experience managing multidisciplinary teams.
Compensation: R$3.000,00 \- R$3.500,00 per month
Work location: Remote