Operations Coordinator

Description

Job Summary: Responsible for translating Strategic Planning into an operational roadmap, mapping business capabilities, and leading the design of cross-functional projects. Key Highlights: 1. Lead the design of cross-functional projects, acting as a bridge between departments. 2. Establish the practice of Business Architecture at Integracomm. 3. Drive process and system rationalization and optimization. Responsible for translating the company's Strategic Planning into an operational and systems roadmap, ensuring alignment between business vision and technological execution. Map current business capabilities (as\-is) and design the future architecture (to\-be) that will support the company's growth, efficiency, and profitability. Lead the design of cross\-functional projects, acting as the bridge between business area needs and technical solutions. Develop and maintain business architecture artifacts (capability maps, value streams, process models) as a foundation for strategic decision-making. Act as an internal consultant and facilitator, ensuring strategic initiatives are implemented cohesively and aligned with the target architecture. **Key Challenges:** Establish the practice of Business Architecture at Integracomm, creating the necessary frameworks, models, and governance to guide business evolution. Drive process and system rationalization and optimization, identifying redundancies and opportunities to increase operational efficiency. Ensure new projects and initiatives are designed in compliance with the target architecture, avoiding the creation of new silos or technical debt. **Desired Experience:** * Significant experience in roles such as Business Architect, Enterprise Architect, Business Analyst, or Operations Coordinator, preferably within technology, services, or consulting companies. * Proven experience creating and using business architecture artifacts (capability maps, value streams, etc.) to drive business transformation. * Experience facilitating workshops and discussions with senior-level stakeholders to define strategies, operating models, and roadmaps. **About the Company:** We are an advisory firm for companies selling—or aiming to start selling—on major marketplaces such as Mercado Livre, Shopee, Amazon, Shein, and others. Founded in 2019, we are experiencing rapid growth, with the next five years planned toward a 2030 goal. With over 300 active clients, we have a team of marketplace specialists who serve our clients with excellence and ensure their advancement across platforms. **Benefits:** * Meal Allowance \- BRL 31.00 per workday * Dental Plan * Gympass Employment Type: Full-time, CLT Permanent Contract Compensation: BRL 10\.000,00 \- BRL 12\.000,00 per month Work Location: On-site