Description
**POSITION AVAILABLE FOR ALL BRAZIL**
RESPONSIBILITIES
* Provide support and assistance to enterprise clients;
* Analyze and resolve critical issues;
* Perform troubleshooting on VoIP systems;
* Support integrations with third-party equipment;
* Create and maintain technical documentation and internal procedures
QUALIFICATIONS AND PROFILE
* Bachelor's degree completed or in progress in Network Engineering, Computer Science, Information Systems, or related fields.
* Knowledge of TCP/IP networks, VoIP protocols (SIP), and REST APIs (GET/POST/PUT).
* Installation and configuration experience in Windows and Linux environments.
* Knowledge of access control systems, IP CCTV, biometrics, and automation integrations.
* Basic database skills.
PREFERRED QUALIFICATIONS:
* Experience with monitoring centers, VMS software, and access control equipment.
* Experience with remote concierge software.
* Knowledge of automation scripting and API-based integrations.
* Certifications in networking, VoIP, or electronic security.
Employment type: Full-time, CLT permanent contract
Salary: R$3.540,00 \- R$3.541,00 per month
Work location: Remote