Junior Agreements and Credentials Analyst - BeFly

Description

Job Summary: Professional to analyze platform errors, implement systemic improvements, provide technical support, and manage tickets with suppliers. Key Highlights: 1. Root cause identification and proposal of appropriate solutions 2. Continuous platform evolution through systemic improvements 3. Technical support and training for efficient system usage We are the most transformative travel ecosystem in everyone's life! Passion for travel is in our DNA. Our offices offer a modern environment thoughtfully designed to enhance the in-person work experience. We are diverse and multifaceted—we enjoy working with good people, intelligently, practically, boldly, and innovatively—and with all this, we pursue the extraordinary. We value authentic connections and light-hearted environments, whether through a coffee break during work hours or a casual conversation that always sparks new ideas. **What drives us is transformation, and our motto is to create paths beyond imagination!** That’s what makes us BeFly. So, are you joining us? **\#VemSerBeFly** **Responsibilities and Duties** **Key responsibilities for this position:** * Analyze and diagnose errors in front\-office platforms, identify root causes, and propose appropriate solutions. * Create and track systemic improvement requests, ensuring continuous platform evolution. * Provide technical support and training to business areas, promoting efficient system usage. * Manage and monitor open tickets with suppliers, ensuring timely delivery and quality outcomes. **Requirements and Qualifications** **Interested?! Let’s proceed—here’s what we expect from you:** * Completed undergraduate degree. * Intermediate proficiency in Microsoft Office Suite. * Basic English and Spanish proficiency. * Knowledge of and experience with GDS systems, NDC, Front\-Office (Wooba), and ground service providers. **Additional Information** **What benefits come with being a BeFly team member?** * **VR Ifood Benefits \|** To help you eat well. * **Transportation Allowance \|** To facilitate your commute. * **Bradesco Health Insurance \|** Monthly premium fully covered by BeFly for the employee (primary insured) and 50% covered for dependents, with co-payment. * **Life Insurance \|** At no cost to the employee. * **Dental Insurance \|** Provided by OdontoPrev. * **Wellhub \|** For your physical health care. * **Birthday Day Off \|** A day off on your birthday. * **Maternity Program \|** A comprehensive package offering various supports for a peaceful pregnancy. * **Oriente\-me Program \|** Therapy sessions at no additional cost. * **Educational Partnerships \|** Discounts at partner educational institutions. * **BeFlyers Travel \|** An internal leisure agency offering special conditions for employees. **And much more!** \#LI\-LB1 \#LI\-ONSITE \#BeFly BeFly is a tourism and technology ecosystem founded in October 2021, bringing together brands with over 40 years of history. We operate nationwide across Brazil, with approximately 2\.000 employees and solutions serving individual travelers, corporations, and events—connecting people, technology, and purpose. We are passionate about customers, results, and creating unforgettable experiences. Here, innovation and development go hand in hand. Our environment is dynamic, welcoming, and full of opportunities for those who want to grow and make a difference in the future of tourism. If you seek a meaningful journey, space to learn and transform, BeFly is your place. **Click here** **and explore the BeFly universe.**