Description
Job Summary:
We are seeking a communicative and proactive Tourism Intern to assist with customer service, support reservation processes, and help with administrative tasks at a travel agency.
Key Highlights:
1. Learn about the daily operations of a travel agency
2. Provide friendly and efficient customer service
3. Support in reservations and documentation organization
**Description**
We seek a Tourism Intern who is communicative, proactive, and organized.
We want someone interested in learning about the daily operations of a travel agency and in delivering friendly and efficient customer service.
We value strong communication skills, friendliness, and teamwork.
**Responsibilities and Duties**
Greet and serve agency customers courteously, identify their needs, and direct them to the appropriate channel or responsible person; Assist with reservation processes for accommodations, equipment rentals, tours, and other services offered by the agency; Support the organization and documentation of reservations, ensuring all information is accurate and up-to-date; Provide assistance in clarifying inquiries regarding services, pricing, availability, and reservation terms; Assist in tracking requests and contacting suppliers and partners to confirm reservations; Contribute to organizing and updating records and files related to agency activities; Support the team in other administrative and operational tasks as needed.
**Requirements and Qualifications**
Currently enrolled in Tourism, Hospitality, or related fields; Basic computer skills (Word, Excel, Internet); Strong communication skills; Interest in customer service and reservations; Availability for in-person internship.