Hostess

Description

**Ready to take the front line of our team?** If you have charisma, attention to detail, and enjoy delivering a **warm and welcoming service** right from the start, this position is for you! At **FIT Group**, the **Hostess** sets the tone for the entire experience: greeting our customers, managing the dining room flow, and ensuring every journey begins with lightness and enthusiasm — like a perfectly aligned car ready for its first lap. Here, we value those who possess **presence**, **affectionate communication**, and **full focus on the customer**. If you’re passionate about hospitality, know how to maintain rhythm through organization, and shine with genuine enthusiasm in your eyes, **join us on the track!** The team radio is already connected. Now **we just need you** at the starting grid. Responsibilities and duties As a **Hostess** at **FIT Group**, you will be the primary link between our customers and the **gastronomic experience** we offer. Your main responsibilities and duties include: **Reception and Welcome** * Greet customers warmly and energetically, ensuring a light and welcoming arrival. * Manage the waiting line efficiently and attentively. * Escort customers to their tables, ensuring order and smooth flow in the dining room. * Provide initial information about the menu and restaurant operations. **Flow Management** * Monitor table occupancy and communicate status updates to leadership. * Coordinate closely with servers and waitstaff to ensure consistent service pace. * Observe and address customer needs during the first minutes of their experience. **Operational Support** * Support promotional campaigns, activations, and special events with professionalism and clarity. * Maintain a clean, organized reception area meeting FIT’s presentation standards. * Alert leadership to any inconsistencies in customer flow or experience. **Requirements and qualifications** We seek a professional who identifies with our purpose and possesses the following qualifications: * **Organizational values:** **Discipline** that strengthens us, **Security** in every action, **Gratitude** that connects us, **Vibrancy** that inspires. * **Technical skills:** Clear **communication**, **friendliness**, and **proactivity** in customer interactions. * **Behavioral skills:** **Organization**, lightness in public interaction, and **focus on operational fluidity**. * **Knowledge:** Completed **High School**, interest in customer service, **hospitality**, and **customer delight**; proficiency in other **languages** is a plus. * **Preferred experience:** Prior experience in **restaurant reception** or customer service is a plus. Additional information **Work location:** FIT Group stores at Goiânia Airport **Salary:** R$2.319,00 **Benefits:** Transportation allowance + meal benefit on-site + tips + life insurance + SESC partnership. **Schedule:** 6x1 (1 weekly day off + 1 Sunday per month). Job type: Permanent CLT contract Compensation: R$2.319,00 per month Benefits: * Life insurance * Transportation allowance Workplace: On-site