Hostess

Description

Job Summary: Join an innovative and agile team focused on excellence in customer service and delight at Casa Catupiry. Key Highlights: 1. Greet and seat guests courteously and warmly 2. Support customer delight initiatives and initial resolution of customer dissatisfaction 3. Provide excellent customer service Do you know Catupiry? We are Brazil's No. 1 cream cheese — a flavor that connects! Only Catupiry is Catupiry! You will join a team constantly pursuing innovation, agility, and development.  **Become a Catupilover!** **Responsibilities and Duties** * Greet and seat guests courteously and amicably; * Manage queues, waiting lists, and reservations, ensuring fairness and smooth flow in the dining area; * Coordinate table turnover jointly with the Maître and/or dining room leadership; * Escort guests to their assigned tables or areas, briefly explaining how the restaurant operates when necessary; * Maintain the reception area organized, clean, and aligned with the Casa Catupiry concept; * Communicate continuously with the dining room and kitchen to optimize wait times; * Support customer delight initiatives and initial resolution of customer dissatisfaction; * Deliver excellent customer service to ensure satisfaction. **Requirements and Qualifications** * Completed high school education; * Prior experience in this role; * Basic understanding of table turnover and dining room capacity; Flexible working hours. * **Additional Information** * Location: Itaim Bibi; * Health Insurance (Porto Seguro); * Dental Insurance (Porto Seguro); * Transportation Allowance; * Meal Voucher; * Food Allowance; * GymPass/WellHub; * Profit Sharing Program (PLR); * Life Insurance; * Pharmacy Benefits; * Corporate University; * Career Development Plan; * Birthday Day Off; * Discounts on Catupiry products at our Emporium. Dreaming of working at Catupiry? Now is the time! We are Brazil’s first creamy cream cheese! **Only Catupiry is Catupiry!** A family recipe that has delighted customers for over 100 years has grown into a food company. With so many delicious products, it’s hard to choose, isn’t it? Whether it’s breakfast, lunch, dinner, or that special occasion — only **Catupiry** can transform it. **We operate in retail and food service**, offering tailored solutions for each segment. We value and elevate simple moments into special occasions, bringing our brand and tradition to life. And for those who don’t know: the name **Catupiry**, in Tupi-Guarani, means **excellent**. Being present across generations as a synonym of **quality**, with unique flavors, fillings, toppings, dishes, and even as an indispensable ingredient in countless Brazilian gastronomy menus — that’s what fuels us. And we’re not stopping there… **Our entrepreneurial spirit** drives us forward, always looking toward the **future**, committed to delivering **excellence** and **quality** across all our products. Join a team passionate about what they do! Every day we’re challenged and motivated to always do our best. We’re continuously evolving and innovating. We invite you to live this experience! **Become a Catupilover!** **\#somostodoscatupiry**