Account Executive

Description

Job Summary: We are seeking an Account Executive to develop and manage strategic business relationships, drive hotel occupancy, and ensure a memorable experience for guests. Key Highlights: 1. Customer relationship management and development of long-term business relationships 2. Prospecting, sales, and negotiation of accommodation rates and packages 3. Coordination of events and group bookings with customized services We are looking for an **Account Executive** to join our sales and business development team at **The Westin São Paulo**. The professional will be responsible for identifying, developing, and managing business relationships with strategic clients, driving hotel occupancy, and ensuring a memorable experience for our guests. **Responsibilities:** * **Customer Management:** Develop and maintain long-term relationships with corporate clients and travel agencies, ensuring customer loyalty and continuous growth of the client base. * **Prospecting and Sales:** Identify new business opportunities and expand the client portfolio. Conduct proactive prospecting via site visits, phone calls, and e\-mails. * **Negotiation and Closing:** Negotiate accommodation rates and packages based on client needs, always seeking mutually beneficial solutions. * **Performance Tracking:** Monitor the performance of accounts under responsibility, analyze sales reports, and propose strategies to meet or exceed established targets. * **Events and Groups:** Coordinate the sale of events and group bookings, offering customized services for each client—from reservation through post\-event follow-up. * **Market Analysis:** Conduct research to identify market trends and adapt sales strategies as needed. * **Team Collaboration:** Collaborate with internal teams—including Marketing, Front Office, Food & Beverage, and Operations—to ensure customer expectations are met and exceeded. **Requirements:** * Prior sales experience in the hospitality industry, preferably in luxury or corporate hotels. * Strong negotiation and effective communication skills. * Knowledge of the tourism and events market. * English fluency (preferred). * Bachelor’s degree in Business Administration, Tourism, Hospitality, or related fields. * Proactivity, organization, and results orientation. Employment Type: Full-time CLT Benefits: * Health insurance * Dental insurance * Life insurance * Transportation allowance Work Location: On-site