CUSTOMER SERVICE REPRESENTATIVE - DINDINO

Description

Job Summary: Dindino is seeking a proactive and communicative Customer Service Representative to delight customers both in-person and online, with emphasis on service quality, organization, and sales targets. Key Highlights: 1. Focus on in-person and online customer service with charisma and professionalism 2. Opportunity to work with organization and sales 3. Development of communication and negotiation skills **OPPORTUNITY IN CAMPINA GRANDE - PB** **POSITION: CUSTOMER SERVICE REPRESENTATIVE** **COMPANY: DINDINO** **WORK HOURS:** 10:00 AM to 6:20 PM (1-hour break) **WEEKLY WORKLOAD:** 44 HOURS PER WEEK **Salary:** R$ 1\.621,00 **Benefits:** Day Off + Dental Plan **Number of Openings:** 1 **Main Responsibilities:** In-person customer service WhatsApp customer service Monitoring and ensuring delivery order fulfillment (when required) Order verification and handover to motorcycle couriers (when required) Workplace cleaning and organization Cash register opening and closing Sending messages via the iFood app Merchandise organization **Experience Required:** Minimum 6 months of sales experience. **Skills:** Communication, proactivity, determination, focus and optimism, professionalism, approachability, adaptability to working with people, negotiation ability, sales closing proficiency, and customer acquisition capability. **Behavioral Competencies:** Active listening, creativity, organization, attention to detail, responsibility, collaboration, extroversion. **Goals:** Monthly sales targets iFood message-sending metric for customers **Mission:** Delight customers through in-person and online service (when required), embodying Dindino’s relaxed, charismatic, and professional approach. **Join our team!**