Customer Relations Assistant

Description

Job Summary: Professional to support the Notary Public's Customer Relations Department, focusing on public service and administrative routines, managing deadlines and tracking requests. Key Highlights: 1. Supporting the Notary Public's Customer Relations Department 2. Focus on public service and administrative routines 3. Prior experience in public service is a plus Supporting the Customer Relations Department of a notary office, with emphasis on public service and administrative routines. Main Responsibilities: * In-person, telephone, and email customer service; * Support in administrative and protocol routines; * Document verification (legibility, completeness, and inconsistencies); * Organization and maintenance of physical and digital files; * Requesting certificates, issuing payment slips, and completing forms; * Operating internal notary systems and CRM; * Managing deadlines and tracking requests. **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break. Requirements: * Completed high school education; * Prior experience in public service (e.g., secretarial work, notary offices, or administrative roles); * Basic to intermediate knowledge of Microsoft Office Suite; * Familiarity with administrative routines and document organization; * Strong verbal and written communication skills; * Organizational skills, attention to detail, and responsibility regarding deadlines; * Ethical conduct, confidentiality, and professionalism. * **Preferred Qualifications:** * Previous experience in a notary office; * Familiarity with CRM systems; * Knowledge of notarial procedures, digital certification, or related coursework. Benefits Meal Allowance: **R$ 400.00** Transportation Allowance