Description
Responsible for signing new business deals and driving growth with our clients.
Main responsibilities
**Commercial Development**
* Develops the client and prospect portfolio
* Highlights and promotes the product and service offerings to clients and prospects
* Conducts prospecting and responds to tender invitations
* Participates in professional trade fairs
* Meets weekly visit targets and qualifies leads in the CRM
* Reports on commercial activities (CRM reporting, lead creation, updating prospect information)
* Identifies needs or development potential within the installed base and across the entire cold chain among clients or prospects
**Sales and Negotiation**
* Identifies and explores challenges faced by the client, their economic environment, and their technical requirements
* Sells tailored solutions to clients based on identified opportunities
* Actively promotes and energizes the commercial offering through regular prospecting
* Plans prospecting visits using company tools, including "discovery meetings"
* Prepares leasing offers, from commercial proposal to contract finalization via the CRM
**Deal Finalization and Client File Follow-up**
* Ensures contract signing and integration into relevant systems
* Transfers the file to the agency for end-to-end contract management and coordinates client contact at delivery or earlier
* Monitors client satisfaction and escalates anomalies
* Collaborates with operational teams and support functions in case of incidents and/or special situations and/or evolving client needs