The Collection Assistant at Novalar performs operational support activities for the collection process of delinquent customers, including making telephone calls, sending payment slips, issuing duplicate invoices, and updating customer registration data. Assists in debt negotiations according to coordination guidelines, records information in the system, and monitors payment agreements. Focuses on credit recovery and process organization, contributing to reducing delinquency across the network of electromobile retail stores. Responsible for collecting outstanding amounts, negotiating payment methods, monitoring and tracking receipts, negotiating and formalizing agreements, generating collection portfolio reports, and contacting debtors regarding outstanding balances. * Collection of amounts from delinquent customers * Debt negotiation * Issuance of payment slips * Recording of collection history in the system * Monitoring of due dates and receipts * Generating delinquency reports
João Silva
Indeed · HR
João Silva
Indeed · HR
