Description
**Competency:**
Experience in transportation, CTE issuance, manifests, fleet, and aggregates.
Telephone and in-person customer service techniques
**Responsibilities:**
· Answer telephone calls, operate the PABX switchboard, and transfer them to the respective departments;
· Schedule and monitor collections and deliveries via telephone and e-mails;
· Confirm delivery locations requested by customers;
· Receive customer feedback, suggestions, and complaints, record them as required, and forward them to the responsible parties;
· File general documents;
· Assign collections to partners;
· Participate in and carry out activities related to the company's quality management and SSMA systems.
**Requirements:**
Completed high school education
Employment type: Full-time permanent CLT contract
Salary: R$2\.200,00 \- R$2\.400,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Transportation allowance
Work location: On-site