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Customer Service Assistant

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelHigh School Diploma

Description

**Join us!** Have you ever thought about working at a place whose primary goal is to transform the way we work and live? The success of GS1 Brazil stems from a highly qualified team committed to strengthening corporate values and excellence in everything it does. GS1 offers a healthy, welcoming, and distinctive work environment that respects diversity and focuses on the personal and professional development of its employees. Moreover, it provides a space that encourages the formation of skilled teams and the growth of highly competent professionals. **Our Team** People are our greatest differentiator. They ensure the quality of the work environment and directly contribute to achieving business results. Here, you will find career opportunities and the best conditions to be the protagonist of your own professional journey. Working at GS1 Brazil means being part of a team that acts responsibly for the benefit of our members, promotes technological innovation, and contributes to societal well-being. **Responsibilities and Duties** **Job Mission** Promptly and effectively assist users contacting the Relationship Center, guiding them on required operational procedures and correct use of the GS1 system. **We Are All Different!** Come as you are and showcase your talent. **Candidates with Disabilities (PCDs):** We provide all necessary accessibility accommodations to welcome you. **Key Responsibilities** * Handle relationship channels, ensuring member satisfaction and achievement of departmental and organizational goals; * Review, analyze, and archive documents related to administrative processes submitted by users, ensuring integrity and transparency of the membership relationship; * Analyze and execute administrative processes to meet user demands, adhering to deadlines and parameters predefined by the department; * Proactively contact users via relationship channels to address internal requests and support departmental and corporate indicators; * Continuously update registration data using relationship channels, aiming to improve the quality and accuracy of member relationships. **Requirements and Qualifications** **You’ll Love This Role If You:** Enjoy working with a tech-savvy, market-responsive, and user-experience-focused team. Our routine offers daily, close interaction with talented individuals in an environment rich in diverse ideas, knowledge, and cultures. **Desired Competencies and Skills** * Completed high school education; * Initiative; * Excellent communication skills; * Interpersonal relationship skills; * Proactivity; * Analytical mindset; * Passion for delivering outstanding results. **Additional Information** **Why It’s Worth It:** * A light and relaxed work environment; * Opportunities for continuous learning and development, including role-specific training; * Competitive compensation and benefits package aligned with market best practices; * Workplace gymnastics, quick massage, and much more! If you are **collaborative** in overcoming challenges, **integrity-driven** in taking our objectives seriously, committed to **excellence** in delivering results, and **innovative** at every step… dream with us and achieve even more! **GS1 Brazil – Brazilian Association for Automation** GS1 Brazil – Brazilian Association for Automation – is widely known for the iconic barcode, which boosted the economy by creating a unique, global language between industry and retail. Today, GS1 barcodes are scanned over 6 billion times per day worldwide. The success of GS1 Brazil results from a highly qualified professional team contributing to the reinforcement of the organization’s corporate values. You will find a healthy and truly distinctive environment for personal and professional development, as well as an outstanding space for cultivating skilled and highly competent teams.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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