Description
Administrative Assistant Position
* Schedule: Monday to Friday (no work on weekends or holidays)
* Working hours: 08:30 AM \- 5:30 PM with a 1-hour lunch break
* Meal Allowance/Meal Voucher or Multibenefits: BRL 29.70 per working day (no payroll deduction)
* Performance Reward (BRL 300.00\): To be eligible, the employee must demonstrate good performance in daily tasks, attendance, commitment, responsibility, and other criteria.
* After probation period: Bradesco Dental Health Plan (free for the employee) and Unimed Health Plan (monthly fee \+ co-payment, with option to include dependents).
Responsibilities and duties:
* Fully manage technical service scheduling across Brazil, from searching for qualified professionals to confirming service delivery
* Answer questions and provide support to both end customers and contracting companies
* Register new service providers in the internal system
* Coordinate and schedule technician payments with the finance department
* Monitor active customers to identify and suggest necessary maintenance
* Monitor equipment inventory held by technicians
* Create and update control spreadsheets to ensure departmental organization
* Collaborate with the team by suggesting ideas to make work more agile and efficient
* Other duties relevant to the department
We seek professionals with:
* Proficiency with technology and basic computer and Excel skills
* Strong verbal and written communication skills
* Empathy and patience when interacting with diverse customer and service provider profiles
* Professional ethics, proactivity, and strong teamwork skills
Employment type: Full-time, permanent CLT contract
Compensation: BRL 1\.800,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Meal voucher
* Transportation voucher
Education:
* Completed high school (Mandatory)
Experience:
* Computer skills (Preferred)
Work location: On-site