Description
Job Summary:
We are looking for an Apprentice Youth for customer service and operations, seeking proactivity, communication skills, and experience in a dynamic environment.
Key Highlights:
1. First professional experience in a dynamic environment
2. Learning excellence in customer service through hands-on practice
3. Transforming customers' shopping experience
### **Position: Apprentice Youth \- Customer Service and Operations (São Paulo)**
**About the position:** Are you communicative, proactive, and enjoy interacting with people? If you are seeking your first professional experience in a dynamic environment and want to learn hands-on how to deliver excellent customer service, this position is for you! We seek talents who wish to grow with us and transform our customers' shopping experience.
**Your main responsibilities:**
* **Customer Service:** Delight customers by ensuring an agile and pleasant shopping journey.
* **Operational Support:** Assist with cash register opening and closing procedures with attention and organization.
* **Routine Management:** Help update systems and maintain overall store process organization.
* **Compliance:** Ensure adherence to internal policies and procedures.
* **Risk Prevention:** Identify potential operational issues and immediately report them to leadership for resolution.
**Available Shifts:**
* **Morning Shift:** From 6:00 AM to 12:30 PM\.
* **Afternoon Shift:** From 2:00 PM to 8:00 PM\. *(Apprentice Youth schedule according to current legislation.)*
**Location:** We have units across all regions of São Paulo (North, South, Central, West, and East). We will identify the location closest to you!
**What We Offer (Benefits and Advantages):**
* **Compensation:** R$ 1\.734,55\.
* **Health and Well-being:** Medical Assistance, Life Insurance, and Gympass.
* **Meals and Transportation:** Transportation Voucher and Meal/Restaurant Voucher.
* **Comprehensive Support:** Psychological support, legal assistance, and Sesc membership.
* **Conveniences:** Discount app (Allya).
* **Growth:** Structured career plan and focus on professional development.
### **Selection Questions:**
* Please provide your residential ZIP code (CEP).
* Are you a person with a disability (PcD)? If yes, please specify your ICD code and indicate whether you require any specific accommodations?
Minimum Education Level: Elementary School (1st level)