Collections Supervisor

Description

Job Summary: Lead and develop a high-performance credit recovery team, ensuring operational excellence. Key Highlights: 1. Lead and develop a high-performance team 2. Collaborate with the Quality Department 3. Ensure efficient execution of operational activities **Who We Are** Mendes e Cunha Law Firm was founded in 2011, headquartered in Fortaleza and with a branch in Vinhedo/SP. We operate nationwide, specializing in commercial, real estate, and vehicle credit recovery. Our mission is clear: to generate sustainable prosperity through ethical, efficient, and innovative solutions for our clients. **Your Day-to-Day Responsibilities:** * Lead, guide, and develop your team toward high performance; * Monitor results, KPIs, and productivity; * Provide continuous feedback and individual follow-up; * Collaborate with the Quality Department to maintain and exceed excellence standards; * Ensure efficient execution of operational activities. **What We’re Looking For In You** * Bachelor’s degree **in progress or completed**; * Prior experience in **team leadership**; * Knowledge of **vehicle collections**; * Proficiency in **Microsoft Office Suite**; * Skills including: **clear communication, negotiation, proactivity, and creativity.** **Benefits We Offer** * Fixed Salary \+ PPR (Profit-Sharing Program) * Transportation Allowance * Meal Voucher * Medical and Dental Insurance * Life Insurance * University Tuition Discount Resumes may also be sent to our HR department via WhatsApp at (19\) 99632\-9014, with the subject line **"Job Application – Collections Supervisor, including your salary expectation"** **Join our team and transform challenges into opportunities!** Employment Type: Full-time, CLT (Consolidated Labor Laws) Compensation: Starting from R$2\.000,00 per month Benefits: * Medical insurance * Dental insurance * Meal voucher * Transportation allowance Work Location: On-site