Internship in Customer Service in Santana

Internship in Delivery Customer Service Requirements: reside in Feira de Santana. Currently enrolled in High School or Technical Education. Responsi
- Customer service
- Basic math
- Life insurance

**Store Supervisor (Regional/Field) – TIM** **Job Objective** Maximize the financial and operational results of a portfolio of stores under your responsibility. Lead, train, and audit Store Managers to ensure achievement of TIM’s overall goals. **Responsibilities and Duties** * **Management of Store Managers:** Lead, guide, and evaluate the manager of each unit in the portfolio. * **KPI Monitoring:** Monitor sales, revenue, churn, activation, and regional profitability. * **Standard Compliance:** Audit implementation of *Visual Merchandising* and operational processes in stores. * **Strategic Alignment:** Translate TIM’s corporate goals into local action plans. * **People Management:** Retain talent, deliver feedback, and validate hires made by store managers. **️ Mandatory Requirements** * **Multi-store Experience:** Prior experience supervising geographically dispersed teams or a portfolio of stores. * **Senior Leadership:** Previous experience leading management-level professionals (e.g., managers). * **Telecom Background:** In-depth knowledge of telecom operators’ market, plans, and devices. * **Flexibility:** Willingness to travel frequently among stores in the portfolio. **✨ Desired Profile** * Bachelor’s degree completed in Business Administration, Marketing, or commercial fields. * Analytical profile, focused on macro strategy and rapid problem resolution. **Typical Benefits for This Role** * Fixed salary (R$ 3\.654,78\) \+ bonus based on portfolio goal achievement. * Meal voucher (R$ 25.00\) * Totalpass * Commuter allowance according to your needs Minimum Education Level: Bachelor’s degree

João Silva
Indeed · HR