Store Supervisor

Description

Job Summary: The Store Supervisor ensures operational and commercial excellence across store units, serving as the link between company strategy and customer service in the country fashion segment. Key Highlights: 1. Strategic presence in the country fashion segment, with focus on rural culture. 2. Leadership and development of sales teams focused on fashion products. 3. Comprehensive operational management, from merchandising to customer service. **Job Summary:** The Store Supervisor is responsible for ensuring operational and commercial excellence across all stores under their supervision. In the country fashion segment, this professional acts as the link between company strategy and end-customer service, safeguarding rural culture, product quality, and sales team motivation. **Main Functions and Responsibilities:** * **Sales and Target Management:** Monitor daily performance indicators (KPIs), such as average transaction value, conversion rate, and overall targets; develop action plans to achieve monthly objectives. * **Team Leadership:** Recruit, train, and motivate sales associates and assistants. Ensure team mastery of technical product knowledge (fabric types, denim fits, durability, etc.). * **Visual Merchandising (VM):** Supervise window display standardization and product presentation, ensuring the country aesthetic aligns with brand identity and appeals to the regional audience. * **Inventory Control and Auditing:** Oversee merchandise receipt, conduct periodic inventory counts, and ensure timely restocking of fast-moving items. * **Customer Service:** Intervene in complex post-sales cases and ensure service standards remain courteous and consultative, respecting the specific needs of the agricultural community. * **Administrative Management:** Monitor cash closing procedures, work schedules, adherence to working hours, and coordinate with HR for disciplinary actions or hiring processes. **Requirements and Qualifications:** * **Experience:** Proven track record in retail supervision or management (preferably in apparel). * **Industry Knowledge:** Familiarity with the sertanejo/country universe and fashion trends targeting agribusiness is a strong advantage. * **Skills:** Proactive profile, excellent communication skills, analytical ability with data, and inspirational leadership. * **Education:** Completed or ongoing undergraduate degree in Business Administration, Commercial Management, Fashion, or related fields. **Working Conditions:** * **Work Location:** Ribeirão Preto and surrounding cities. * **Mobility:** **Full availability for frequent travel** to monitor stores across the region. * **Schedule:** Flexible hours, including participation in events or weekends as required by the commercial calendar. Employment Type: Permanent CLT Salary: R$6.000,00 - R$8.000,00 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Life insurance * Meal allowance * Transportation allowance Work Location: On-site