Revenue Intelligence Sr Analyst

Description

### **Revenue Intelligence Sr Analyst** We are looking for a talented and passionate Senior Revenue Intelligence Analyst to join our Revenue Operations team remotely. Revenue Intelligence is the function that transforms Certta's operational data into decisions. We operate across the entire customer lifecycle—from lead generation and pipeline progression to onboarding, expansion, and retention—and our work is to provide Sales, Customer Success, Product, Finance, and senior leadership with a clear, evidence-based understanding of what is happening, why, and what to do about it. We are responsible for forecast accuracy, pipeline and win/loss analyses, health score and portfolio heatmap, NPS and satisfaction analytics, and churn and expansion intelligence. Our deliverable is not just data in presentations; it is intelligence—action-oriented narratives—with explicit confidence levels and recommendations. ### **What You’ll Do:** * Build and maintain Certta’s revenue intelligence: sales forecasting, win/loss and pipeline analyses, health score and portfolio heatmap, NPS, churn and expansion analyses. Each stage of the customer lifecycle has clearly defined metrics, interpretations, and owners. * Translate data into strategic narratives for leadership: you don’t deliver tables—you deliver theses. Every analysis includes an interpretation, recommendation, and explicit confidence level. You present directly to C-level executives and GTM leaders. * Lead end-to-end cross-functional analytical projects: from scoping to delivery, coordinating with Customer Success, Sales, Product, and Data teams. Includes ownership of timelines, stakeholders, and final deliverable quality. * Automate and scale intelligence operations: health scores, heatmaps, and communications must move out of manual mode. Close collaboration with the Data team and synergy with other RevOps pillars (Enablement, Processes, and Systems). * Anticipate leadership questions before they’re asked: proactively identify pipeline movements, mix shifts, portfolio risks, and expansion opportunities—not reactively, but on demand. ### **What You’ll Need:** * 5+ years in Revenue Operations, Business Intelligence, FP&A, Strategy, or consulting—with at least 2 years in B2B SaaS. Experience covering multiple stages of the customer lifecycle (not just pre-sales or post-sales alone) is required. * Strong technical proficiency: advanced SQL, Salesforce (reports, formulas, object structure), Excel/Sheets at an analytical level. Bonus: Python/R, n8n or automation tools, API integration experience. * Proven proactivity: ability to identify problems and opportunities without being briefed. In interviews, we’ll ask for concrete examples of analyses you initiated independently that led to business decisions. * Executive communication: dense yet clear writing, ability to present to C-level executives, and instinct for when to escalate vs. resolve at the operational level. This is not generic “good communication”—it’s knowing exactly what leadership needs to hear. * Non-negotiable attention to detail: numbers presented to senior management must be correct the first time. A track record of auditable, high-quality deliverables. * Logical thinking and pattern recognition: ability to decompose problems (e.g., mix effect vs. performance, perceived vs. operational) and identify trends before they become obvious evidence. * Senior stakeholder management: day-to-day collaboration with Sales, Customer Success, Product, Finance, and C-level leaders. Ability to say no, negotiate priorities, and maintain relationships under pressure. * Fluent Portuguese and English: technical reading and executive writing in both languages. ### **More About You** * You value diversity, inclusion, and respect. * You’re proactive, enjoy learning quickly, and aren’t afraid of challenges. * You’re creative and curious. * You embrace our way of working: Transparency, Customer Obsession, Absolute Accountability, People First, and Execution Focus. ### **What We Offer** At Certta, we believe work goes beyond the job description—it’s about being part of a dynamic, collaborative, and transparent environment where everyone has room to grow. Here, we celebrate achievements, encourage innovation, and value balance between personal and professional life. Our benefits include: Caju R$915.00 (flexible for meal and food vouchers) Medical and dental insurance Caju Mais: Conexa Saúde, Psicologia Viva, and Wellhub Birthday Day Off Language school partnership ### **About Certta** At Certta, we believe innovation only makes sense when rooted in trust and respect among people. Our culture is built on ethics, diversity, and security—non-negotiable values guiding every decision. Here, every voice matters, every talent has space to grow, and every achievement is celebrated. ### **Equal Opportunity** Certta believes in the power of diversity to transform teams and businesses. We are committed to building an inclusive, respectful, and discrimination-free environment. All applications are welcome, regardless of race, gender, sexual orientation, age, disability, religion, or any other characteristic protected by law.