**Company Description** Hotelaria Alba S/A offers a stimulating and rewarding work environment, as well as opportunities for professional growth and development. We offer competitive compensation and attractive benefits to our employees. If you are ready to join a team dedicated to delivering memorable experiences to our guests, please send your resume to us. We look forward to meeting\-you and discussing how you can contribute to our company\'s success. If you are passionate about the hospitality industry and believe you can make a difference on our team, please send your updated resume to the email address \[rafael.vendito@accor.com; tamires.melo@accor.com] and await our contact. We thank all candidates in advance for their interest in joining our team. Hotelaria Alba S/A is an employer that values diversity and equal opportunity. **Job Description** Sell accommodation and other hotel services whenever possible. Serve internal and external guests to process, inform, cancel, and modify reservations. KEY RESPONSIBILITIES AND DUTIES: * Assist staff by providing information on daily room rates; block rooms; create a “reservation”; and, if necessary, request appropriate authorizations; * Support reservation agents in verifying next-day reservations (Monday through Friday) and D\+3 reservations (on weekends), checking details in each reservation, billing documents, and debit authorization forms (when required), lounge ventilation, special requests (extra bed, crib, pillow, etc.), VIP status, rate, and payment; * Process and monitor monthly crew room blocks; verify whether the correct number of rooms has been allocated; determine if cutoff is needed; identify and resolve any errors—ensuring accurate inventory and revenue data; **Qualifications** Required: English — Fluent. **Additional Information**
João Silva
Indeed · HR
João Silva
Indeed · HR
