Responsible for improving processes and implementing initiatives aligned with sustainability, health, safety, and environmental strategies, promoting a safe and responsible work environment. Ensures achievement of business objectives, customer satisfaction, and compliance with legal requirements and quality standards. **Responsibilities and duties** * Coordinate product inspections and analyses. * Manage customer complaints and define corrective actions. * Ensure control and calibration of equipment, document management, and compliance with the Quality and Environmental Management System. * Conduct critical analyses, internal and external audits, monitor regulatory agencies and customer visits. * Monitor performance indicators and continuous improvement actions. * Act in team development, promoting training, performance management, and an organizational climate based on transparency, respect, and company values. **Requirements and qualifications** * Completed Bachelor's degree, preferably in Engineering or Administration. * Experience with WCM and quality methodologies/tools (PDCA, MASP, Kaizen, 5W2H, Ishikawa Diagram, Pareto Diagram, etc.) * Proven experience as a quality manager. * Desirable background in Business Management and Entrepreneurship, finance, or Quality. **Additional information** **We care about the well\-being of our Feras and offer benefits such as:** * Meal allowance; * Year-end gift; * Health insurance; * Dental insurance; * Life insurance; * Private pension plan; * Wellhub (formerly Gympass); * Birthday Day Off; * Citizen Company: extended maternity and paternity leave. * Discounts on our products; * Annual bonus (profit sharing); * Discounts of up to 50% on medications; * Health programs. With over 80 years in the market, we are a Brazilian multinational leader in construction solutions, with strong international presence and nearly 5,000 professionals operating in 8 countries. What drives us is the purpose of caring for water to transform the quality of life of people in the communities where we operate. Our team is made up of people who embrace this same purpose, and together we are the 12th best multinational to work for in Latin America – according to the Great Place to Work 2023\-2024 ranking. We value a diverse team within a multicultural, respectful, and inclusive environment that enhances your talent. We believe our greatest connection is with people, and here, you are free to be yourself. Do you feel this connection? Join our team! Click here and follow us on LinkedIn.