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Job Summary: Post-sales Technical Analyst responsible for technical service, support, demonstrations, management of exchanges/returns, and consulting in the construction industry. Key Highlights: 1. In-person and remote technical customer service and support 2. Development and execution of tests for machine demonstrations 3. Management of exchange, return, and warranty requests Human Resources Consulting is seeking a Post-Sales Technical Analyst in Pindamonhangaba. Novo Tempo RH is a company specialized in recruitment and selection of professionals. It provides human resources consulting services to various organizations. **Responsibilities:** Provide efficient in-person and remote service, resolving inquiries and delivering technical information regarding products and services. Offer technical support, clarifying proper usage to ensure a satisfactory customer experience. Develop and execute tests for practical demonstrations of machines and equipment, ensuring proper operation and suitability for stated requirements. Manage exchange, return, and warranty requests according to company policies and procedures, aiming to maintain customer satisfaction. Participate in technical visits, conducting training sessions and demonstrating correct use of machines and equipment. Provide technical consulting in the construction industry, assisting in selecting optimal solutions based on specific needs. Previous roles such as Technical Support Specialist, Customer Service Analyst, Post-Sales Consultant, or Technical Support Coordinator may indicate alignment with some activities of this position. Bachelor’s degree in progress Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * On-site meal allowance * Chartered transportation **Additional Information:** * \#UrgentOpening * Contract: Permanent \- On-site. * Duration: Full-time * Working hours: Monday to Thursday, from 7:00 AM to 5:00 PM; Friday, from 7:00 AM to 4:00 PM\.
