Optical Store Manager

Description

**Commercial Manager Responsibilities:** * Lead and develop the sales team, ensuring high performance and engagement. * Ensure excellence in customer service, from first contact through after-sales support. * Plan and monitor sales targets, commercial KPIs, and average transaction value of the store. * Directly participate in sales activities, supporting negotiations and conversion strategies. * Guarantee correct execution of operational processes and the store’s visual standards. * Develop initiatives and partnerships to increase customer traffic and business results. * Stay up-to-date on optical products and technologies, sharing knowledge with the team. About the Candidate **Expected Candidate Profile:** Requirements * Completed high school education (ongoing undergraduate studies are a plus). * Minimum 2–3 years of experience in commercial roles, preferably in retail. * Experience managing teams and achieving sales targets. * Knowledge of the optical industry will be considered a plus. * Basic proficiency in computer tools (Microsoft Office suite). **Competencies and Skills** * Leadership and people development. * Strong results-, target-, and KPI-oriented mindset. * Excellent communication and interpersonal skills. * Ability to act proactively and strategically in daily store operations. **Expected Attitudes** * Proactivity and ownership mindset. * Enthusiasm and energy for the sales environment. * Communicative, collaborative, and customer-focused demeanor. Candidate Requirements Experience Duration * 2 years Education Level * High school \- completed Benefits Others: Performance-based compensation Competitive base salary \+ sales commissions \+ target bonuses. Real career growth Structured career path, with promotion opportunities and leadership development. Positive and welcoming environment Inclusive culture, recognition of achievements, and purpose-driven work. Continuous development Frequent training, encouragement for professional qualification, and regular feedback. Autonomy and dynamism External activities, direct public interaction, and an active daily routine. Internal recognition Priority for internal advancement and participation in community-impact initiatives. Bonuses or additional incentives Commission About the Company We are a service provider specializing in prescription and sunglasses, offering eyeglasses, prescription lenses, under our own brands or multi-brand portfolios. As a national franchise network, we deliver consistently high standards across all locations nationwide. At Mercadão dos Óculos, prescription and sunglasses are part of life’s spectacle for everyone — a feeling capable of building a better world. That is why Mercadão dos Óculos strives to develop truly transformative customer service solutions that enhance people’s lives, pursuing happiness and well-being. Location R. Batista de Oliveira, 783 \- Centro, Juiz de Fora \- MG, 36010\-121, Brazil Compensation: R$1\.652,19 \- R$3\.500,00 per month Benefits: * Transportation allowance Work Location: On-site