**Here at Riachuelo, we connect with you! \#VemSerRCHLOVER** We exist to connect desires to achievements. And your choice to build your career at Riachuelo is an achievement for us! Here, our 40,000+ RCHLOVERS find the best environment to transform and grow alongside us. After all, we are fashion, retail, tech, logistics, finance, manufacturing—and the largest fashion company in Latin America! **Let’s together build Brazil’s largest ecosystem of fashion, lifestyle, and financial products!** Our Store Team is looking for an Operations Supervisor to join the team! **Please note: Our opportunities are open to everyone. At Riachuelo, you’ll find a diverse environment grounded in respect and empathy, where we care for our RCHLOVERS.** **Responsibilities and duties** **The role’s challenges include:** Responsible for commercial departments, managing teams, ensuring execution of operational procedures, and delivery of results. * Motivate and train your team to deliver outstanding customer service; * Ensure achievement of established goals; * Diagnose issues and propose alternatives to improve performance; * Guarantee compliance with all Visual Merchandising procedures; * Ensure execution of operational procedures, price changes, product restocking, and department organization; * Monitor competitors, suggest commercial actions, and recommend product improvements; * Promote the Riachuelo Card and financial products to customers, mobilizing your team toward this objective; * Define store work schedules, shift rotations, and time-banking arrangements jointly with the management team; * Conduct meetings with the store team; * Select and train new employees; * Deliver training in accordance with company standards; * Conduct employee performance evaluations and provide feedback; * Identify and develop talent for succession (PRI); * Accompany visits from other company departments; * Open or close the store according to the scheduled shift. **Requirements and qualifications** **It is highly important that you have and/or know:** * Completed or ongoing undergraduate degree. * Availability to work during store closing hours, weekends, and holidays. * Retail experience, preferably in fashion. **Additional information** **What benefits do we offer?** * Medical assistance * Dental assistance * Group life insurance * Totalpass * Educational partnerships * Riachuelo discounts * Meal or food allowance * Transportation allowance * Profit and results sharing To learn about all our benefits, visit **www.riachuelo.com.br/carreiras** Interested? Apply now! **\#VemSerRCHLOVER** When you think of Riachuelo, you think of our stores, right? But have you ever considered what happens before our stores receive the collections that win over Brazil year after year? Today, we are over 30,000 possibility-creators spread across the entire national territory, working across diverse areas to build **the Fashion that Inspires Brazil.** Beyond our 430+ stores—under the Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s brands—we also have Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway, plus many other integrated teams operating under a unified business model that ensures we remain **unique** in the Brazilian market. We work with **fashion** to create **positive impact** directly in our country—and we **love what we do**. Our culture guides our actions and relationships, reinforcing our **authentically Brazilian, welcoming, and entrepreneurial essence.**