Job Summary: Professional for process modeling, performance indicator management, automation, and strategic planning, with a focus on team management and data analysis. Key Highlights: 1. Process modeling and performance indicator management 2. Development of automations and internal tools 3. Team strategic planning and department structuring **Key Responsibilities:** * End-to-end process modeling (BPMN). * Performance indicator management and business insight (Cohort Analysis, LTV, CAC). * Development of automations and internal tools (Sheets, App Script, Python). * Must understand churn and commercial metrics. * Direct interface with Technology and Customer Success teams. * Team strategic planning and department structuring. **Requirements:** * Solid experience managing multidisciplinary teams. * Proficiency in data analysis tools (SQL, Looker or similar). * Mindset oriented toward autonomy and problem-solving under pressure. * Degree in Process Management or related fields. * Ego-free attitude with solution-oriented focus. * Adaptability to dynamic, fast-paced environments (Startup). Employment Type: Full-time CLT Compensation: R$8.500,00 - R$10.000,00 per month Benefits: * Education allowance * Partnerships and commercial discounts * Remote work Selection Question(s): * What is your current or most recent salary? * Describe your responsibilities and achieved results while holding the same position at previous companies. * What are your key skills or knowledge areas qualifying you for this role? Work Location: Hybrid remote work based in São Paulo, SP