### **JOB DESCRIPTION** **Job mission:** Supervise the performance of subordinates at their workstations to ensure service delivery. **Core values:** People, Gratitude, Loyalty, Teamwork, Excellence, Commitment, and Customer Focus. **Key responsibilities:** * Receive implementation requests for new contracts or services from the Operations Coordination team, originating from CIs (may vary depending on whether it is an implementation portfolio or other). * Onboard new employees at their workstations and introduce them to the end client. * Monitor the performance of new employees and provide strategies for their improvement. * Conduct periodic inspections at workstations to verify processes and personnel, completing a virtual report for each visit. * Cover employee absences. * Receive medical certificates and arrange temporary replacements. * Coordinate with HR to replace employees. * Request evaluations for internal position changes for team members. * Apply administrative sanctions to employees under one's responsibility (e.g., written warnings, suspensions). * Support the Human Resources department in internal projects. * Monitor timekeeping compliance for employees under one's supervision. * Log incidents for various requests (e.g., uniform exchanges, incident notifications, etc.). * Identify development opportunities for managed teams—such as training needs, upskilling, refresher courses, and others—and submit related requests to the HR department. ### **JOB REQUIREMENTS** * Leadership; * Technical knowledge of facilities management; * Communication skills; * Organizational skills; * Interpersonal skills; ### **BENEFITS** Meal allowance: BRL 28.80 per day Food basket: BRL 110.52 Cost-of-living allowance: BRL 173.02 Fuel allowance: BRL 18.83 Extra card: BRL 512.87 30% hazard pay ### **ADDITIONAL INFORMATION** **Employment type:** CLT
João Silva
Indeed · HR
João Silva
Indeed · HR
