Description
Job Summary:
We are seeking a dynamic and didactic Operational Instructor to deliver training, onboard new employees, and support the standardization of operational processes.
Key Highlights:
1. Conduct theoretical and practical training for operational teams
2. Identify training needs and propose continuous improvements
3. Support leadership in standardizing operational processes
We are looking for an **Operational Instructor** to join our team! If you are dynamic, didactic, and have experience training operational teams, this opportunity is for you.
**Key Responsibilities:**
* Deliver theoretical and practical training to operational employees;
* Onboard new employees;
* Monitor team performance in the field to ensure compliance with procedures;
* Identify training needs and propose continuous improvements;
* Develop supporting training materials and training reports;
* Ensure compliance with safety and quality standards;
* Support leadership in standardizing operational processes.
**Requirements:**
* Completed high school education (a college degree is preferred);
* Prior experience delivering training to operational teams;
* Strong communication and didactic skills;
* Knowledge of operational routines (e.g., cleaning, facilities management, security, or related areas);
* Willingness to travel, if required.
**Preferred Qualifications:**
* Experience in service outsourcing companies;
* Training, HR, or occupational safety courses;
* Familiarity with standard operating procedures (SOPs).
**Desired Profile:**
* Proactivity and organizational skills;
* Ability to teach and engage people effectively;
* Professional demeanor and strong sense of responsibility;
* Strong observational and analytical skills.
Minimum Education Level: High School (Secondary Education)