Housekeeping Manager

Description

Job Summary: A strategic professional for excellence in accommodation, supervising and coordinating housekeeping teams to ensure standards of quality, organization, and hygiene. Key Highlights: 1. Team leadership and development 2. Operational management of accommodation 3. Focus on quality and guest experience The Housekeeping Manager role is strategic to guarantee excellence in accommodation operations, responsible for supervising and coordinating cleaning and room attendant team activities, ensuring that quality, organization, and hygiene standards are strictly met. This professional directly manages teams, assigns tasks, controls linens and supplies, and oversees inspections of guest rooms and common areas, ensuring an impeccable experience for guests. Beyond operational duties, the Housekeeping Manager also plays a vital role in team development, conducting training sessions, monitoring performance, and encouraging best practices daily. Attention to detail, leadership ability, organizational skills, and interpersonal competence are essential. **Responsibilities and Duties** * Monitor execution of staff work activities. * Monitor apartment inspection quality. * Monitor property evaluations and reputation. * Monitor established property goals—both financial and quality-related—for the year. * Monitor incoming and outgoing linens and guest/condominium/uniform clothing. * Attend operational meetings. * Verify compliance with HR guidelines: time cards, medical certificates. * Manage leaves of absence, vacations, and personal administrative onboarding; administer team training. * Analyze discrepancy reports, in-house guests, and same-day expected arrivals along with key requests. * Address guest and condominium resident requests. * Conduct staff meetings. * Control departmental spreadsheets. * Coordinate activities of temporary staff. * Coordinate cleaning of areas and apartments. * Coordinate "Lost and Found" items. * Coordinate use/delivery of cleaning products: dilution and replenishment. * Develop shift rotation schedules, vacation schedules, and timekeeping management. * Distribute and control PPE (Personal Protective Equipment). * Manage budget. **Requirements and Qualifications** * Experience in this role * Completed undergraduate degree **Additional Information** Medical Plan Dental Plan Life Insurance Transportation Voucher Meal Voucher Food Voucher We are a platform **providing hospitality services and solutions** for over 170 properties across Brazil—from north to south—caring for those who trust us through **unique experiences**, always acting **responsibly** toward the environment, our team, and the communities where we operate. **Together with you**, and a plural, diverse team where everyone feels welcomed and comfortable being their authentic selves, we aim to become Brazil’s leading hospitality operator—the one guests, investors, partners, and talents want to be associated with. **Shall we do this together? Check out our openings. :)** ##### ***Remember:*** ***our selection processes are completely free and conducted exclusively via our official website*** ***vagasahi.gupy.io******. We never request payment of fees or enrollment in courses.***