Company Overview: If technology, for you, exists to improve life’s journey, it does so for our team too: Your Journey, Our Path. We believe in technology that connects talented people doing meaningful work and embraces diversity to create and share even the paths we (still!) don’t yet know. We work to generate value—not only for our users but, above all, for the communities we serve and society at large—making people’s lives better with services that simplify daily life \- whether through mobility and delivery services (99\) or digital payments (99Pay). To simplify life for millions of people every day, since 2018 we have been part of DiDi Global Inc., the world’s largest ride-hailing and mobility technology platform. We are pioneers in creating innovative solutions born in Brazil that scale globally to deliver positive impact across more than 12 countries where DiDi operates. These innovations span sustainability, safety, artificial intelligence, financial markets, and beyond. Whether building projects from scratch or enhancing our existing solutions, we embrace challenges that give us butterflies in our stomach—and that’s why we operate at a fast pace, grounded in respect, collaboration, and good humor. On this journey, we also grow stronger through diverse experiences and perspectives, learning together, failing fast, adapting our path, and building solutions that deliver even better outcomes. \#LI\-Hybrid Team Overview: The primary function of our post-sales team is to develop and maintain our portfolio of gas stations to achieve strong performance on the 99Abastece platform. The Farmer must pursue win-win collaboration among all parties involved, aiming for profitable growth for both 99 and its affiliated gas stations. The Farmer must acquire deep business understanding, becoming a trusted advisor to gas stations and contributing strategic insights to enhance their performance. Through excellent customer service, the Farmer must maintain successful, long-term commercial relationships. Role Responsibilities: * Serve as the main point of contact for assigned gas stations, ensuring close and consistent communication to provide strategic guidance, answer questions, and jointly develop robust action plans to grow gas stations and improve the app user experience. * Analyze data and develop a deep understanding of partner gas station dynamics and behaviors, in order to design, plan, and persuade implementation of commercial strategies aimed at increasing participation and loyalty among current portfolio gas stations. * Build and foster long-term, trust-based relationships guided by a win-win mindset. Role Qualifications: * Bachelor’s degree in Business Administration, Marketing, International Business, or related fields. * Minimum 2 years of experience in account management and consultative sales. * Ability and flexibility to adapt and learn quickly in an accelerated startup environment characterized by constant change and challenging goals. * Interpersonal skills: Proven oral and written communication abilities, with capacity to persuade and maintain constructive, assertive, collaborative, and cooperative working relationships with internal and external clients within multinational organizations. * Analytical skills: Ability to diagnose, understand market trends, and implement action plans. * Sense of urgency and motivation to achieve objectives while analyzing possible scenarios. * Experience in meeting and exceeding new sales targets. * Intermediate proficiency in Excel. EEO Statement: * We Create Value for Users \- We exist to do our best for our users and innovate to stay ahead. We seek balance among experience, efficiency, and growth, always prioritizing safety. * We Are Data-Driven \- We believe in data-informed decision-making. Through numbers, we navigate our business strategically. * We Are Owners and Results-Focused \- We go beyond personal interests to focus on what’s best for DiDi. We always deliver on our commitments and strive for excellence in execution—setting high standards and giving our absolute best in everything we do. * We Always Build Together \- Together, we are stronger. We keep open minds and row forward with respect, empathy, and trust in one another. We listen to everyone’s voice before making decisions, and once a decision is made, we honor our commitments collectively—even when we disagree. * We Are Integrous \- Integrity is our foundation—the line we never cross. We communicate honestly and transparently, listen to all voices, and always do what is right. * We Develop One Another \- Our growth comes from constantly stepping outside our comfort zones. We embrace challenges, surpass ourselves, and pursue excellence in everything we do. From day one, we grow and help those around us grow too, raising the bar together. * We Work with Passion \& Fun \- We are deeply passionate about what we do. We maintain a light, optimistic spirit, energizing our environment with positivity. We are resilient, unafraid to face challenges, and always celebrate our successes. * We Live Diversity \- For us, the heart of diversity lies in inclusion, equality, and respect. We believe diversity fosters a more creative and energetic environment—so we celebrate differences, and everyone here can truly be themselves. **Diversity and Inclusion** Diversity is not a future vision or a wish for something we hope to become someday—it is a non-negotiable value of who we are today. We live inclusion, plurality, and respect—and to do so, we rely on governance from our Diversity Committee, which works alongside HR, our leadership, and identity-based groups: 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Famílias. This is our already-written journey—one that still has much ground to cover. I acknowledge that, prior to submitting this application, I have read and accepted the Candidate Privacy Notice, available at https://careers.didiglobal.com/terms
João Silva
Indeed · HR
João Silva
Indeed · HR
