Job Summary: Professional responsible for process modeling, performance indicator management, automation development, and strategic planning in a dynamic environment. Key Highlights: 1. End-to-end process modeling (BPMN) 2. Performance indicator management and business insight 3. Development of automations and internal tools **Main Responsibilities:** * End-to-end process modeling (BPMN). * Performance indicator management and business insight (Cohort Analysis, LTV, CAC). * Development of automations and internal tools (Sheets, App Script, Python). * Must understand churn and commercial metrics. * Direct interface with Technology and CS teams. * Team strategic planning and area structuring. **Requirements:** * Solid experience managing multidisciplinary teams. * Proficiency in data analysis tools (SQL, Looker or similar). * Mindset oriented toward autonomy and problem-solving under pressure. * Degree in Process Management or related fields. * Ego-free attitude with solution-oriented focus. * Adaptability to dynamic and fast-paced environments (Startup). Employment Type: Full-time CLT Compensation: R$8\.500,00 \- R$10\.000,00 per month Benefits: * Education allowance * Partnerships and commercial discounts * Remote work Selection Question(s): * What is your current or most recent salary? * Do you have experience with performance indicator management and business insight (Cohort Analysis, LTV, CAC) and development of automations and internal tools (Sheets, App Script, Python)? (Please justify — elimination question). Work Location: Hybrid remote work based in São Paulo, SP