Collections Analyst

Description

Job Summary: We are seeking a Collections Agent with strong communication skills, a results-oriented mindset, and empathy to manage payments and recover credit while maintaining positive customer relationships. Key Highlights: 1. Negotiate and recover credit empathetically. 2. Contribute to maintaining strong customer relationships. 3. Join a dynamic and collaborative team in expansion. We are looking for a Collections Agent to join our team! We seek someone with excellent communication skills, a focus on results, and the ability to negotiate empathetically and efficiently. The professional will be responsible for contacting customers, managing payments, and proposing solutions that support credit recovery and sustained positive customer relationships. **Responsibilities and Duties** * Perform active collections activities targeting delinquent customers; * Conduct proactive outreach via WhatsApp; * Negotiate payment methods and agreements; * Record information in the company’s system; * Meet performance targets with emphasis on service quality. **Requirements and Qualifications** * Prior experience in collections; * Proficiency in Excel and management systems (ERP). **Additional Information** Caju Benefit Health Insurance Gympass Birthday Leave Transportation Allowance This is what drives us at **77Sol**! From day one, our mission has been to transform the solar energy market in Brazil. We combine **technology, innovation, and sustainability** to connect entrepreneurs and consumers with intelligent solutions that make solar energy more accessible and viable. Today, we are a **sector leader**, and our growth reflects the impact we generate. We have been recognized among the **most innovative energy startups**, and ranked in the **Top 3 of Exame Magazine’s “Businesses in Expansion” Ranking**, highlighting us among the fastest-growing companies in 2022. Our presence at **Intersolar South America**, Latin America’s largest solar energy trade fair, reinforces our industry leadership. Additionally, our CEO was featured in **Forbes Under 30**, recognized as one of Brazil’s leading entrepreneurs. We continue expanding our operations through **strategic partnerships** and a **team that grows every day**. We foster a dynamic and collaborative environment where each individual can develop their potential and contribute to a more sustainable future. We are a diverse team spread across Brazil, working in a hybrid model and enjoying an exceptional space to exchange ideas, learn, and experience the **77 culture** firsthand. **If you want to be part of this purpose and transform the energy market with us, check out our opportunities!** #Join77