Description
Job Summary:
A professional for voice-based customer service, focusing on quality, human-centered interaction, and product offerings, using registration systems.
Key Highlights:
1. Human-centered service with a focus on contact quality
2. Articulate communication, empathy, and persuasive ability
3. Professional maturity and commitment
Job Description:
Salary + Commission
* Ensure high-quality service by meeting quality criteria;
* Handle various types of situations indicated by customers during each interaction;
* Use systems to record and implement service activities;
* Demonstrate professional maturity and commitment;
* Offer products in every call;
* Voice-based service;
* Human-centered service with a focus on contact quality.
Requirements and Qualifications:
* Minimum age of 18 years;
* Minimum requirement: completed high school education;
* Articulate communication and empathy;
* Courteous demeanor and patience;
* Persuasive and negotiation skills;
* Good verbal fluency required;
* Basic computer and typing skills;
* Prior sales experience is a plus;
Employment Type: Full-time CLT
Benefits:
* Transportation allowance
Experience:
* Telesales (Mandatory)
Employment Type: Full-time CLT
Compensation: R$2,000.00 - R$2,100.00 per month
Benefits:
* Transportation allowance
Work Location: On-site