We are a Brazilian company with an international presence, whose DNA is innovation! At Biolab, we believe that diverse teams build stronger and more transformative results. **We value inclusion and diversity in all of our positions**. Therefore, we encourage applications from people with disabilities and from all identities, backgrounds, and origins**.** Technically lead the digital solutions and products used by the Commercial, Customer Service, Marketing, Corporate Education, and Internal and External Communications departments, being responsible for the design, prioritization, evolution, and maintenance of corporate systems. Ensure quality, performance, security, and integration across platforms, aligning with business needs, while guiding the technical team, supporting architectural decisions, overseeing deliveries, and ensuring adoption of engineering best practices—acting as the liaison between technology, client departments, and vendors. **WHAT WE EXPECT FROM YOU:** * Bachelor’s degree in Computer Science, Data Engineering, Systems Analysis, or related fields; * Experience in Software Architecture (layers, patterns, APIs, and integrations), ERP integrations (JDE experience is a plus), EDI integrations, knowledge of REST APIs, Web Services (SOAP), JSON, XML, Git and version control, Agile methodologies (Scrum, Kanban), Cloud (Azure tooling), deployment and security concepts, as well as documentation tools (Confluence, Draw.io, among others); Desirable knowledge of billing and Customer Service processes, CRM integrations (Veeva and Salesforce), development lifecycle (CI/CD), monitoring and observability (APM, logs, alerts), SEO, basic website infrastructure, change governance / ITIL, as well as systemic vision and architectural thinking. * **KEY RESPONSIBILITIES FOR THIS POSITION:** * Act as the technical reference for defining and evolving architecture, standards, and best practices for the company’s data ecosystem; * Technically lead complex projects and improvements involving multiple systems and integrations across Commercial, Marketing, Communications, and *Customer Service*; * Evaluate requirements, propose solutions, define technical standards, and ensure alignment with corporate architectures; * Lead the design and evolution of integrations among *eCommerce*, EDIs, JDE, *Veeva*, *CRM Sales* Farma, and other platforms; * Ensure stability, scalability, and operational continuity of critical billing systems (*customer service*); * Lead analysis and resolution of high-complexity incidents, coordinating external vendors and internal departments involved; * Define and promote best practices for versioning, testing, governance, monitoring, and observability of systems; * Ensure compliance with security standards, LGPD, and corporate development standards; * Produce and review technical documentation, workflows, integrations, APIs, mappings, and manuals; * Participate in Agile ceremonies *(planning, refinement, review, retrospective)*, contributing technical insights and estimates; * Maintain structured interaction with business areas, translating functional needs into technical requirements; * Conduct proofs of concept (PoCs), evaluate new technologies, suggest architectural enhancements, and identify automation opportunities; * Serve as the technical *owner* of digital products, monitoring KPIs, capacity, and performance. To learn more about us, visit www.biolabfarma.com.br and follow our social media channels.