Description
An Information Technology Services company is seeking a T1 N1 Technical Support Operator in São Paulo (Mooca).
**Responsibilities:**
Provide remote and on-site first- and second-level technical support to users, workstations, and IT equipment in the São Paulo region and surrounding areas. Perform basic network, hardware, and software diagnostics and configurations; install and configure systems and applications; perform backup and profile migration; provide domain workstation support; configure email accounts; and remove viruses and malware.
Previous experience as a Technical Support Analyst, Level 1 Technical Support Technician, Help Desk Agent, or Technical Support Assistant may indicate suitability for some of the duties associated with this position.
Completed technical education required. Relevant experience necessary.
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:**
* Employment Type: Permanent — On-site.
* Schedule: Full-time.
* Working Hours: Monday to Friday, from 09:00 to 18:00.