Description: As basic requirements, you must have: * Ability to adapt to dynamic environments and efficiently and highly resiliently solve problems; * Experience negotiating services, deliveries, and priorities with business areas; * Responsibility for implementing and improving medium-complexity processes; * A highly motivated and organized individual capable of working effectively; * Strong communication skills and good interpersonal relationships; * Intermediate proficiency in Excel, process logic, and BPM tools; * Emotional intelligence to work under pressure/tight deadlines; * Interaction with business and IT areas to ensure deliveries; * Monitoring of KPIs and analysis of results; * Technical support to managers in process standardization; * 2 to 5 years of experience in the process area; * Bachelor’s degree in one of the following fields: Business Administration, IT, or related disciplines; * Residency in Barueri and/or nearby regions; * Availability to work 100% on-site. You stand out if you have: * Knowledge of agile methodologies (Scrum, Kanban, etc.); * Experience with digital transformation or innovation projects. As a Senior Process Analyst, you will: * Map, review, and optimize processes across different areas, focusing on efficiency and standardization; * Work autonomously on medium-complexity tasks, with occasional support from leadership; * Implement improvements and monitor results, proposing adjustments when necessary; * Support leadership in defining workflows and developing operational procedures; * Use process modeling and management tools (e.g., BPMN, Camunda, Bizagi); * Interact with business areas and IT teams to ensure alignment of deliverables; * Conduct data- and KPI-driven process performance analyses; * Collaborate on continuous improvement and organizational transformation projects; * Maintain updated and well-organized documentation in internal repositories. 251219020255888234