Senior Business Analyst

Description

We are seeking a **Senior Business Analyst** with hands\-on experience in digital transformation, particularly in eCommerce and CMS environments. In this role, you will partner with cross\-functional teams to deliver projects that foster business growth and digital innovation. The ideal candidate excels at gathering requirements, designing solutions, and ensuring projects are completed efficiently in fast\-paced settings. **Responsibilities** * Lead the identification and documentation of business requirements for digital transformation initiatives, focusing on eCommerce and CMS platforms * Work with stakeholders such as internal teams, clients, and vendors to define business goals and translate them into technical and functional specifications * Analyze workflows, pinpoint gaps, and design improvements to optimize digital processes, customer experiences, and operational effectiveness * Collaborate with Solution Architects, developers, UX designers, project managers, and product owners to ensure technology solutions align with business needs * Review and document existing systems, workflows, and data flows to uncover opportunities for automation or enhancement * Develop user stories, use cases, and acceptance criteria for projects within Agile or Scrum frameworks * Contribute to the digital transformation roadmap, emphasizing scalability, performance, and user experience * Perform risk assessments and communicate the effects of changes to relevant stakeholders * Organize and facilitate workshops, presentations, and meetings to gather feedback, align objectives, and share progress * Participate in testing phases to verify that business requirements are met through User Acceptance Testing and Quality Assurance **Requirements** * Minimum of 3 years’ experience as a Business Analyst with a focus on digital transformation projects * Practical experience with eCommerce platforms such as SAP Commerce, Magento, Shopify, CommerceTools, and CMS tools like Contentful, Contentstack, or WordPress * Proven ability to lead requirements gathering for complex projects and produce clear, actionable documentation * Strong knowledge of Agile or Scrum methodologies and experience working in Agile environments * Advanced skills in data analysis to convert information into business insights * Proficiency in business process modeling, BPMN, and workflow diagramming * Excellent communication and stakeholder management skills for effective teamwork and project delivery * Experience using tools like JIRA, Confluence, Azure DevOps, or similar for project management and collaboration * Strong problem\-solving skills and adaptability in fast\-paced environments * English language proficiency at B2\+ level or higher, both written and spoken **Nice to have** * Bachelor’s or Master’s degree in Business, IT, Computer Science, or a related field for a strong academic foundation **We offer** * International projects with top brands * Work with global teams of highly skilled, diverse peers * Healthcare benefits * Employee financial programs * Paid time off and sick leave * Upskilling, reskilling and certification courses * Unlimited access to the LinkedIn Learning library and 22,000\+ courses * Global career opportunities * Volunteer and community involvement opportunities * EPAM Employee Groups * Award\-winning culture recognized by Glassdoor, Newsweek and LinkedIn