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Job Summary: Proactive and responsive customer service to ensure bill payment compliance and historical analysis to clarify doubts. Key Highlights: 1. Dynamic and collaborative environment of constant transformation 2. Focus on professional development and quality of life 3. Values technology and communication networks **Have you ever imagined working in a dynamic place, within a collaborative environment marked by constant transformation and growth?** **Are you up-to-date with the world of technology and communication networks? Yes?! Then this opportunity is for you!** **\#JoinTP** **Responsibilities and Duties:** Conduct proactive and responsive customer service to facilitate bill payment compliance; Analyze the customer's history prior to contact, aiming to correct and clarify doubts. **Salary:** BRL 1,518.00 \+ Benefits \+ Career Plan **Working Hours:** Various shifts **Schedule:** 6x1 rotating days off \| 06:20 AM **Work Mode:** On-site \| **Work Location:** Parnamirim \- RN **What We Are Looking For (Requirements):** * + Must be of legal age; + High school diploma completed; + Proficiency in handling multiple screens and good typing skills. **At TP, well-cared-for people build extraordinary results!** We are a market reference when it comes to benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an excellent place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: in just 3 months, you can take your next step. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR (Profit Sharing) – we recognize and reward your performance. * Meal voucher and food voucher. * Fuel voucher (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality of life and access to a network of gyms. * Health Plan including dependents – we care for those you love. * Daycare Assistance: up to the child’s first 60 months, supporting mothers and fathers. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of several independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP—we wish you good luck!**
