Receptionist

Description

Job Summary: A reception and hospitality professional responsible for managing reservations, directing customers, communicating information, and organizing the dining area to ensure a positive experience. Key Highlights: 1. Greet customers warmly and create a welcoming environment 2. Manage reservations and organize customer flow in the dining area 3. Remain calm and efficient in high-pressure environments * **Reception and Hospitality:** Greet customers warmly with a smile, creating a welcoming atmosphere and a positive first impression. * **Reservation Management:** Handle bookings, manage the waiting list, and communicate estimated wait times in an organized manner. * **Customer Direction:** Escort customers to their tables and advise on the best seating options. * **Communication:** Provide information about the restaurant, menus, operating hours, and events, as well as answer incoming phone calls. * **Dining Area Organization:** Ensure appropriate customer flow and avoid congestion. * **Communication and Empathy:** Ability to communicate clearly and courteously, demonstrating warmth and actively listening to customers. * **Organization:** Skill in managing reservations, maintaining order, and planning daily tasks. * **Leadership and Stress Management:** Maintain composure and efficiency in high-pressure environments, ensuring seamless service delivery. * **Establishment Knowledge:** Stay updated on the menu, special offers, and internal safety regulations. Employment Type: Full-time CLT Compensation: R$2.050,00 - R$2.200,00 per month Benefits: * Dental insurance * Life insurance * Transportation allowance