Receptionist

Description

Job Summary: We are seeking a professional to serve as the company's business card — responsible for delivering a welcoming and efficient first impression to clients, partners, and colleagues, with emphasis on communication and organization. Key Highlights: 1. Welcoming and efficient service as the company's first impression 2. An environment that blends modernity and tradition, with a family-like atmosphere 3. A culture that values humanized service and the purpose of simplifying If you enjoy interacting with people and delivering outstanding customer service, this is the place for you! If you match this profile, we look forward to meeting you. **Responsibilities and Duties** * Your mission: to be our company's business card! You will be responsible for the first impression, ensuring welcoming and efficient service to clients, partners, and colleagues. * Conduct in-person initial interactions with courtesy and professionalism. * Manage and route calls through our IVR system. * Provide multichannel service (via phone, WhatsApp, and e\-mail). * Manage and route calls through our IVR system. * Fill out and monitor KPIs using Excel. **Requirements and Qualifications** * Intermediate proficiency in Excel, PowerPoint, and Word; * Prior experience in customer-facing roles; * Strong communication skills and professional demeanor; * Active listening and assertive communication abilities to handle diverse situations; * While we value delivery, you will be responsible for opening and closing the office; therefore, **punctuality** is essential. **Additional Information** **We Offer:** Fixed Remuneration: R$1\.798,00 Schedule: Monday to Friday, 8:00 AM to 5:30 PM On-site Position Flex Ticket: R$33.00 per business day; Transportation Benefit; SulAmérica Health and Dental Plan; TotalPass and Wellhub (via Health Plan); An additional 1.5 salary tied to individual performance and profit-sharing; Budget for courses and access to our corporate university; Discounts at educational institutions, healthcare providers, and partner restaurants; Birthday Day Off (one paid day off during your birth month); And an exceptionally pleasant work environment and culture. Our company has over 40 years of experience in condominium management, real estate, and property buying/selling. Leading our team are two siblings: Antonio and Antonia. Since their arrival, we have increasingly adopted a professional stance — structuring ourselves and investing in technology to consistently deliver the best service to our clients. Yet, we never lose sight of the family-like atmosphere and humanized service cultivated among our employees and clients — something that truly makes all the difference in our relationships! Today, we are an “experienced startup”: combining a young, modern environment with the tradition that has guided us for many years. We understand the importance of the digital world while continuing to value face-to-face interaction. **Our purpose is to simplify**! If you're interested, apply now and come meet us!